Registration opens in JULY!
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Join us IN PERSON
OCTOBER 6TH 2021 | 11 AM EST
EVENT SCHEDULE*

11am - 1pm | Check-in Registration

11am - 12:30pm | Lunch & Demos

12:30pm - 1:15pm | Opening Keynote

1:15pm - 1:30pm | Networking Break

1:30pm - 2:15pm | First Session

2:15pm - 2:30pm | Networking Break

2:30pm - 3:15pm | Second Session

3:15pm - 3:45pm | Demo & Networking

3:15pm - 3:45pm | CSA West Michigan Speaking

4pm - 5pm | BRIAN KREBS

5pm - 6pm | Networking Happy Hour

*Schedule Subject to Change

Opening Keynote - 12:30pm - 1:15pm

For 14 years, Verizon’s annual Data Breach Investigations Report (DBIR) has set the standard for deconstructing and explaining precisely how cybercriminals attack, and the 2021 DBIR is now available – featuring a detailed breakdown of tens of thousands of security incidents and thousands of breaches worldwide. We'll look at the key findings from the 2021 DBIR and examine the critical security controls needed to fight the most common and pervasive types of cyberattacks in nearly 20 industries. Join us to learn how to use the DBIR data to influence and optimize your security program.

Session 1 - 1:30pm - 2:15pm

In this session, C-level executives and senior IT leadership will discuss the most pressing issues facing their organizations today - cybersecurity and risk management strategy, redirecting resources and shifting to account for permanent WFH, and improving the digital customer experience. Attendees will be split into 3 smaller groups to share best practices, network, and brainstorm.

Presented by: Etay Moar, Sr. Director Security Strategy

 

We read about hacks and breaches on a daily basis, but what do we actually know about these cybercrime groups and how they conduct these attacks? In this session, we will dive into basic hacking techniques, demonstrate what types of tools hackers are using today, examine the scope of these attacks, and discuss best practices on how to protect ourselves and our businesses. The session will include live demonstrations of different hacking techniques and data collection. It is only once you understand how the attacker operates that you can defend forward against these attacks. 

Presented by: Steven Zachock, VP of Solutions Engineering

 

As business leaders start reopening their workplaces, they're evaluating more permanent remote working arrangements as a way to meet employee expectations and to build more resilient business operations. This hybrid work model includes a mixture of remote, semi-remote and in-office employees.


But how do you rapidly enable your growing organization to seamlessly provide the same collaboration experience to all employees no matter their location? Join RingCentral for an informative discussion on what forward looks like, where to start, and how to get there.

Presented by: Chris Nyhuis, CEO

At a time when cybersecurity awareness and expenditures are at an all-time high, find out why organizations are continuing to get hacked, why they are not finding out about it until months later and what you can do about it.

Presented by: Adam Burke, VP of Sales and Channels & Gary Schick, National Partner Manager

 

Even the best security infrastructure won't prevent all intrusions or malicious acts. With advances in technology, hackers can employ sophisticated methods of attack at an alarming rate. The speed with which your company recognizes, analyzes, and responds to a data breach makes all the difference in your survivability.

The right Incident Response (IR) team, with a fast, reliable cyber-attack defense, can minimize the damage and reduce the high cost of recovery. Learn how an IR Team will provide an immediate, effective, and skillful response to any unexpected event involving computer information systems, networks, or databases. We will walk through a sample IR scenario and show the steps that our team uses from initial engagement to after-care.

Presented by: Johnathan Nelson & Thea Rasmussen

AI may bring to mind numerous possibilities in a human-less world. And we (partially) agree. That’s because adding AI to your contact center does not eliminate staff—quite the contrary, as it enhances the human element and elevates customer engagement.

Please join us as Jonathan Nelson, Director of Solutions Engineering and Thea Rasmussen, Sr. Solutions Engineer, walk us through the benefits of AI benefits within the contact center, such as intelligent dynamic routing, conversation analyzer (speech analytics), virtual assistants, agent assist, and more. These features are particularly helpful for self-service—not to mention before, during, and after the call.

 

Check back for more details later.

Presented By: Brent Leland, Founder and President, High G.

 

We are entering an unprecedented era of disruption driven by emerging technologies and rapidly changing business models. To take advantage of this, companies need to create the ability to iterate quickly, fail fast, and build value. Unfortunately, the traditional, reactive approach to IT can be an impediment to this success. We will discuss the role of technology and show that by applying innovation concepts and entrepreneurial techniques to IT, we can create the necessary speed and agility. We will wrap up with some real-world examples of how companies have been able to deliver breakthrough results by focusing on IT innovation.

Provided by NetFortris & C3 Technology Advisors

Session 2 - 2:30pm - 3:15pm

Imagine this scenario - Your company, NiceCorp, has been hit with an extremely effective Ransomware campaign launched by REVIL3.0 Ransomware-as-a-Service. The criminals are demanding 26 bitcoin by tomorrow night, or 52 bitcoin Sunday at midnight. You have a line of communications open via a Telegram chat with the criminals. Your company has a $1 Million cyber insurance policy but the insurance company refuses to participate in any incident before a claim is made.

Join Ray Watson, VP of Technology at Masergy, and Cybersecurity expert, as he leads an interactive discussion on the dilemma of “should you pay” when hit with ransomware. He’ll delve into the diverging perspectives of the CISO, CIO and CFO while weaving in the considerations for the criminals, negotiators and counsel. He may even have you jump in on a role and have you share how you would approach the situation. Don’t miss this opportunity to debate this timely issue with your peers.

Join CATO and C3 for a round table discussion on how cloud native security can help mitiage the cyber criminal threat and what trends these experts are starting to see while working in the trenches against cyber criminals.

This panel discussion with business leaders in the manufacturing, retail, and construction industries will cover how they were able to measurably improve the employee and customer experience through strategic implementation and usage. Of cloud communications. Hear real-world insights and lessons learned from your peers and RingCentral.

Presented by: Chris Nyhuis

Summary Coming Soon.

Presented By: Adam Burke, VP of Sales & Channels and Gary Schick, National Partner Manager

A ransomware attack costs a company an average of $5 million in lost revenue and it takes them approximately 191 days to discover that they have been breached! Those are staggering facts. Add to that, when your electronic data is compromised, restoring it will be costly and you may be liable for damages to third parties whose-data was stored on your system. Further, if your state requires it, you will have to pay breach notification fees.

Learn the types of threats and how you can protect your organization using the tools and processes you can put in place proactively as part of your cybersecurity protocols.

Presented by: Johnathan Nelson & Thea Rasmussen

AI may bring to mind numerous possibilities in a human-less world. And we (partially) agree. That’s because adding AI to your contact center does not eliminate staff—quite the contrary, as it enhances the human element and elevates customer engagement.

Please join us as Jonathan Nelson, Director of Solutions Engineering and Thea Rasmussen, Sr. Solutions Engineer, walk us through the benefits of AI benefits within the contact center, such as intelligent dynamic routing, conversation analyzer (speech analytics), virtual assistants, agent assist, and more. These features are particularly helpful for self-service—not to mention before, during, and after the call.

Join in on a panel with local leaders from the healthcare, insurance, and technology industries to hear about their good security stories, their bad security stories and their lessons learned. These local leaders will also open up the last 15 minutes of the session for a LIVE Q&A!

Presented By: Brent Leland, Founder and President, High G.

 

Artificial Intelligence (Ai) and the Internet of Things (IoT) are two rapidly advancing technologies currently mired at the intersection of hype versus potential. Businesses are leveraging IoT to create new products and services. In addition, AI, while likely the most disruptive technology of the next decade, needs a connection to the physical world. By combining the two, the potential impact increases exponentially. We will demystify the hype and discuss how combining AI with other emerging technologies such as IoT can deliver more innovative product solutions.

 

Provided by NetFortris & C3 Technology Advisors

Session 3 (Optional) - 3:15pm - 3:45pm

Join in on a panel with local leaders from the healthcare, insurance, and technology industries to hear about their good security stories, their bad security stories and their lessons learned. These local leaders will also open up the last 15 minutes of the session for a LIVE Q&A!
This session is optional but you won't want to miss these incredible security insights!

US Signal, Veeam, and C3 will have an unforgettable discussion and an incredible presentation you won't want to miss.

West Michigan IT Summit Sponsors

Executive Sponsor                                        

Executive Sponsor                          

Executive Sponsor                            

Executive Sponsor                            

Executive Sponsor                                

Networking Sponsor                                                                             

Event Partner                

Event Partner                                                                           

Event Partner                                                                                

Community Partner                                                                

Advertisement Partner                                          

Check out Events our Sponsors are Hosting prior to WMIS!

Beers with Engineers                                    

Hosted by US Signal

July 13, 2021

 Grand Rapids, MI                                   

July 15, 2021

 Fishers, IN           

July 20, 2021     

Lemont, IL                                  

July 27, 2021

Detroit, MI

 

Cloud Con

Hosted by CSA West Michigan

July 19-20, 2021

Register Cloud Con

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