New Design for C3 Cx 12 Day Summit (6)
CX Half-Day Summit 

Join C3 and experts for a journey into the future of CX and Contact-Center Solutions.

C3 CX Half-Day Summit at Roostertail Detroit

About this event

Description:

The CX Half-Day Summit is a hands-on afternoon of Customer Experience & Contact Center training and knowledge for CX leaders across Detroit.

This half-day event includes lunch at Roostertail Detroit with a panel led by C3 Technology Advisor, Jeremy Domanik, where we will break down trends, insights, and problems facing professionals like you. We'll have experts and heavy-hitters like Brandon Knight (Global Head of Channel CustomerExperience at Zoom), Adam Hiatt (Channel Sales Engineer at DialPad), and Samantha Nelson (VP of Contact Center at Telarus) on the panel as well. They'll speak to real-world challenges, solutions, and future possibilities opening up in the CX space.

Afterward, we'll have a variety of speed dating style breakout sessions led by content experts from sponsors and industry experts.

Topics & Take-Aways to Expect:

  • How is the job market affecting our employee retention and recruiting efforts?
  • How can we further enable & empower our best people?
  • Do we have all the data intelligence/insights to effectively plan?
  • How can I do more with what I have, more than ever?
  • How can our organization leverage modern tech to achieve scale and match our competitors?

Full Event Agenda:

  • 11:30am Check In & Grab Lunch
  • 12:15pm Panel Discussion led by C3
  • 1:30pm Speed Dating Interactive Breakouts
  • 3:00pm Networking Happy Hour
Thank you to our Sponsors (19)

Date and time

Tue, November 8, 2022

11:30 AM – 4:30 PM EDT

Location

Roostertail

100 Marquette Drive

Detroit, MI 48214

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