April Credit Union Contact Center Virtual Roundtable

 

 

Credit Union Contact Center

Virtual Roundtable

Credit Union Contact Center Virtual Roundtable
About this event

Description:

Join your fellow Contact Center Supervisors for a discussion on coaching practices, contact center software, Artificial Intelligence, and much more.
 
This event is designed to be a collaborative experience. Be prepared to have one-on-one conversations with your peers, as well as larger group discussions.
 
During April's roundtable, come prepared to talk about 

  • Contact Center software updates with a focus on blended omnichannel:

    • What is this, and why is it important?

    • What are other Credit Unions using successfully?

  • Artificial Intelligence updates:

    • Is A.I. ready for primetime? Explain different types of A.I.

    • What are other Credit Unions using successfully? 

Make sure you join the Credit Union Contact Center Roundtable LinkedIn Group to continue the conversation!

Date and time

Tuesday, April 16th, 2024, 2:00 PM EST

Meet Your Hosts

Credit Union Roundtable Jon (2)
Credit Union Roundtable Boyk (1)