Agenda

Jerry Young

Sales Engineering Manager

Trevor Parks

Director of Security Solutions

Steve Mulderink

Partner Field Solutions Engineer

Pascal Keller

Sales Engineer

There is a lot happening on your network but under the security solutions radar. In this session we will dive into a comprehensive research of over 1T network flows and discover what threat actors are performing on over 1000 businesses networks, from the top most exploited vulnerabilities to the most common network activities. But it doesn’t just end with stats – we will deep dive into 3 breaches (with a focus on Ransomware), map them to MITRE and construct a strategy to detect, mitigate and prevent these threats – not relying on point solutions but rather using a multiple choke point approach.

• Learning Outcomes:
  • Learn tactics for detecting previously unclassified threats
  • See what threat actors actually do on organizations networks
  • Learn how to use ATT@CK for gap analysis based on network data
  • Understand the risks and vulnerabilities threat actors utilize in hybrid environments
  • Understand the power and benefits of network based threat hunting

Speaker: Etay Maor: Senior Director Security Strategy

The last few years have forever changed the way we work and the way customers want to interact with your brand. AI and automation will be at the core of enabling smarter and faster customer service that will delight end-customers, lower resolution costs and improve brand loyalty. Learn how to utilize AI to improve customer experience and transform your CX strategy.

Attend this Session to Learn:

- How Talkdesk is creating custom experiences in Retail, Healthcare, Finserv, Insurance, and beyond

- How AI and automation are revolutionizing the customer experience

- Defining ways to improve KPI's across the entire contact center

Speaker: Bob Benner, Senior Director of AI Solutions

Speaking Location: B.O.B Suite

You’ve read the headlines – we’ve lived them. As a Security Incident Response first-responder for over a decade, we’ve dealt head-on with the ransomware and cyber-attacks that attacks that continue unabated within the US and abroad. Concurrently, organizations are faced with more Federal advisories and mandates, as well as rising cybersecurity insurance costs with an overwhelming selection of security products, solutions, and services to consider.  This presentation will provide actionable security steps to help protect your organization. 

Speaker: Mike Dillon: CTO

Speaker: Steve Mulderink, Partner Field Solutions Engineer

Speaking Location: Vanguard Room

Speakers: 

• Ken Westermann: Leader of Channel Solution Engineering

John Nelms: Channel Solutions Engineer

Speaking Location: Front Lobby